Wee Lee Seng

Enriching Lives Through Technology

How It Began...

Lee Seng is practitioner of technology and a freelance software consultant, specialising in IT Service Management. After graduating from National University of Singapore in 1994, he joined a local bank as an MIS executive. At the bank, he extended the bank's email infrastructure to all 139 branches in Singapore. Considering that it predates the availability of mass-market high speed broadband, it was a feat at that time. With its easy to use graphical user interface, the email system propelled the bank-wide email initiative forward. Coupled with built in collaboration tool, Lee Seng implemented productivity apps to disseminate information and speed up inventory order processes.

Lee Seng's passion is in aligning technology and business to achieve synergy within the business and among the staff. His attention to details and in-depth understanding of customer's needs were well appreciated. His success at the bank opened up opportunities for Lee Seng, thus, began his journey as an information technology consultant and helped many clients achieved better results through technology.

Always curious and on the look for improvements, Lee Seng returned to National University of Singapore to complete his Masters in Computing degree in 2010.

People will forget what you said, people will forget what you did, but people will never forget how you made them feel.

--- Maya Angelou

Experiences

Sales Engineer

Everbridge, Singapore

Inspired by 911 tragedy, Everbridge provides SaaS-based enterprise software applications that automate and accelerate organisations’ operational response to critical events in order to keep people safe and businesses running. Helping Everbridge in growing its business in Asia Pacific, Lee Seng collaborate with the Sales team in actively driving and managing the technology evaluation and implementation process, designing customer solutions that go beyond client requirements.

Lee Seng delivers compelling product demonstrations, facilitating technical sales workshops and professional implementation and support to clients resulting in great customer experience.

Pre-Sales Consultant

BMC Software, Singapore

Foreseeing the rapid growth of cloud computing in 2010s, Remedyforce was key in helping BMC Software ride this wave of opportunity. As the first ASEAN pre-sales consultant entrusted with the Remedyforce product, Lee Seng worked hand in hand with the Sales team to develop this SaaS-based IT Service Management market. Laying out the foundation in getting our business partners certified, extolling the virtues SaaS during trade shows and customers presentations, demonstrations, mentoring and trainings.

In addition to Remedyforce, Lee Seng also bore sole responsibility for the Footprints Asset Core (Asset Management) product. This exciting role has brought Lee Seng to major cities in ASEAN countries and including Hong Kong, Taiwan, India and Australia.

Lead Technical Support Analyst

BMC Software, Singapore

A happy customer is one that keeps coming back.

We were the rescue workers, the SWAT team and the firemen around the clock. Helping our customers recover from errors and averting operational disasters. Lee Seng led a team of motivated, customer centric support analysts in technical excellence, ensured timely problem resolution and with great customer satisfaction level.

Went on-site to meet with customers on a regular basis to better understand their environment and build rapport with their teams.

Software Consultant

Lotus Development, Singapore

Applied Lotus' AVM methodology, Lee Seng helped customers implement the most powerful email and collaboration platform (Lotus Notes) at that time, with a strong focus on smooth, painless migration from the existing systems.

MIS Executive

POSBank, Singapore

As team member of the Bank's end user computing department, Lee Seng was responsible for the computing needs of the general office staff. Key highlights include the implementation of productivity enhancing collaborative tools, online discussion forums and electronic documentation.

The important thing is not to stop questioning. Curiosity has its own reason for existing.

--- Albert Einstein

Interests

Photography

There is a saying that a picture is worth a thousand words. I present my Flickr albums worth a few hundred thousand words.

Flickr Gallery

Travel

Experience different culture, change of urban scenery and their food. A perfect compliment to photography.

Favourite Books

Challenge yourself to be better than the day before. A simple idea that has potentials for major impact in our lives.

Do, Plan, Delegate & Eliminate. If you can only take away one idea, the matrix of importance-vs-ugency will help you to prioritise and stay focus.

Make a dent in the universe and he really did.

The Fun Stuff

Memorabilia

Get In Touch

Google Sites

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